Returns & Exchanges

RETURNS & EXCHANGES

RETURNS:  We love our Trendy customers and want to ensure you love your purchased items! We’ve included information below to help answer your questions. If you need additional help, send us an email at shoptrendclothingokc@gmail.com. We will be glad to assist you.

Returned items will be issued via store credit within 14 days of receipt of your item(s). Unfortunately, we cannot accept returns after 14 days of receipt of your order. You will be responsible for shipping charges for your returns.

Accessories, Gift Cards and Sale items cannot be returned or exchanged.  

Please notify us via email: shoptrendclothingokc@gmail.com before mailing back your item(s). To ensure your return is handled appropriately, please specify the following via email: Reason for your return, Receipt of purchase.

Returns are accepted only under the following conditions:
  • Item(s) packed in the same manner as received 
  • All tags attached to each item
  • Item(s) unworn and unwashed 
  • Item(s) free from damage, cigarette smoke, pet hair, stains, perfumes, and deodorant
  • Item(s) were not discounted or on sale
  • Item(s) are returned within 14 days of receipt

*If all conditions above are not met, we will ship the item(s) back to you at your expense. 

*We must be notified of damaged items within 2 days of receipt.

EXCHANGES:

Our inventory goes fast! We recommend if you want to exchange an item, go ahead and place your new order and return your exchange to us. You will be responsible for shipping charges for your exchanges returned back to us. You will not be charged a shipping fee for your new item exchange sent to you.

You will be responsible for shipping for SELF RETURN via your choice of carrier to:

Trend Clothing Company

7003 N.W. 55th Street

Bethany, OK 73008

For self returns-We recommend using a tracking number with your return/exchange as we are not responsible for lost or stolen packages. Refunds typically take 3-7 business days to process. Shipping costs for returns or exchanges will not be refunded.

Please ensure your address is correct. We are not responsible for incorrect addresses submitted. We cannot cancel orders once submitted.